FREQUENTLY ASKED QUESTIONS
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—DR. ARIZA ORTIZ, MD Board-Certified Dermatologist
Yes. PREFLASH Cleanser is the essential first step to prepare your skin for professional-quality exfoliation and peach fuzz removal. PREFLASH is specially formulated to remove surface oil and temporarily make your skin feel tighter, creating the ideal canvas for sonic dermaplaning.
We do not recommend using PREFLASH Cleanser every day. Using PREFLASH every day could potentially dry out your skin.(Don’t worry—using it weekly as part of your sonic dermaplaning routine will not dry out or irritate your skin.)
You cannot buy MicroFine Edges™ separately. PREFLASH Cleanser is an essential step to prepare your skin for optimal exfoliation and peach fuzz removal. For this reason, your LUXE+ Refill Kit includes both PREFLASH andMicroFineEdges.
No, you should never reuse a MicroFine Edge. Used Edges can harbor bacteria. Always insert a fresh Edge every time you use your DERMAFLASH LUXE+ device.
If you reuse an old MicroFine Edge, you could inadvertently transfer bacteria to your skin. For best results, use a fresh Edge every time.
Our proprietary MicroFine Edges are custom-engineered to deliver maximum protection for your skin. Unlike risky disposable razors, MicroFineEdges have a patented Safety Cage that’s designed to prevent nicks, cuts and scrapes.In addition, the sonic technology allows the device to glide smoothly over the surface of your skin without skipping, pulling or tugging.
Over-exfoliating or using harsh exfoliating methods may disrupt your skin barrier and microbiome (the protective layer and ecosystem of beneficial microorganisms on your skin). DERMAFLASH LUXE+Sonic Dermaplaning is a gentle form of exfoliation that only needs to be done once a week—making it ideal for those who want to remove peach fuzz and dead skin cells without compromising the skin’s microbiome.
When you subscribe to the DERMAFLASH rewards program, you'll save up to 20% on LUXE+ Refill Kits and skincare products. Your order will ship automatically every 4 weeks and you'll build your savings with every order:
You can pause or cancel your subscription at any time.
Log in to your DERMAFLASH account and click on “subscriptions.” Select “manage subscription” to pause or cancel your subscription. If you have any issues, please call 1-800-381-6257.
Log in to your DERMAFLASH account and click on "subscriptions." Select "manage subscription" to pause or cancel your subscription. If you have any issues, please call 1-800-381-6257.
I am so happy that I have found derma flash. My daughter introduced me to this product and I didn’t feel like it was something that would benefit me until I actually used it. It’s easy to hold and maneuver over my face. I am surprised at how smooth my skin feels, and it even improves the texture of my face.
I have a subscription to this replenishment kit and I can always count on the quality! I’ve been using the Dermaflash Luxe for 8 years 🙂
I've hesitated for many years to get one of these, and I finally did, and it really works.
Works like magic. So much better than razors.
I’ve used this product for several years and highly recommend it! I use it ones a week together rid of unwanted facial hair as well as exfoliate my skin.





